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Where can I find my product key?
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Jason
Memeo Team


Joined: 06 Apr 2007
Posts: 1514

PostPosted: Fri Aug 31, 2007 1:33 pm    Post subject: Where can I find my product key? Reply with quote

Depending on how you have received Memeo software, you can find your product key by doing the following:

I purchased Memeo software off of Memeo.com


Please check your email. Along with the confirmation of your purchase, you will also receive a serial number in the same message. Our support team will also be able to retrieve your product key if you purchased the program from our site. Please contact them at cs@memeo along with the email address that you registered when purchasing the software.

Memeo software came bundled with my Buffalo hardware


The product key can be found on the disc sleeve which carried the Memeo software cd. There will be a sticker on the sleeve that contains the product key.

Memeo software came bundled with my Seagate hardware


There should be a product key on the back of your product literature that will unlock your software past the trial period. This product key is attached to your ?This Won't Take Long" guide that came with your Seagate hardware.
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llin85
Bench Warmer


Joined: 24 Sep 2007
Posts: 2

PostPosted: Tue Sep 25, 2007 7:24 am    Post subject: Memeo software came bundled with my WD hardware Reply with quote

What about
"Memeo software came bundled with my WD hardware"
Where can I find it ???[/code]
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Jason
Memeo Team


Joined: 06 Apr 2007
Posts: 1514

PostPosted: Tue Sep 25, 2007 9:44 am    Post subject: Reply with quote

llin85,

Please tell us the make and model of the Western Digital hard drive that came bundled with your copy of AutoBackup.
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Judysi
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Joined: 06 Oct 2007
Posts: 1

PostPosted: Sat Oct 06, 2007 2:57 pm    Post subject: Reply with quote

Jason wrote:
llin85,

Please tell us the make and model of the Western Digital hard drive that came bundled with your copy of AutoBackup.


I have the same problem, where do I 'tell you' the make and model of my WD drive?
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Jason
Memeo Team


Joined: 06 Apr 2007
Posts: 1514

PostPosted: Mon Oct 08, 2007 9:45 am    Post subject: Reply with quote

Judysi,

Please tell if you purchased a My Book Essential, My Book Home, My Book Office, My Book Office, My Book Studio or My Book World.
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Moricio
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Joined: 29 Aug 2007
Posts: 2

PostPosted: Wed Oct 17, 2007 2:49 pm    Post subject: No product key Reply with quote

Hi,

After a hard disk crash, I had to re-install XP and all my software. I cannot fin the guide that came with my Seagate drive. Sad How and where can I get a product key?

Thank you for your help.
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Jason
Memeo Team


Joined: 06 Apr 2007
Posts: 1514

PostPosted: Thu Oct 18, 2007 8:07 am    Post subject: Reply with quote

Moricio,

Please open up a support ticket at cs@memeo.com. We will see what we can do from there. Thank you.
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MWBATL
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Joined: 24 Oct 2007
Posts: 1

PostPosted: Wed Oct 24, 2007 8:26 am    Post subject: Product Key for Western Digital Reply with quote

Jason wrote:
Judysi,

Please tell if you purchased a My Book Essential, My Book Home, My Book Office, My Book Office, My Book Studio or My Book World.


I purchased My Book Essnetial Edition...hwere do I find the product key?
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Tom C
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Joined: 27 Oct 2007
Posts: 1

PostPosted: Sat Oct 27, 2007 9:17 am    Post subject: Product key Reply with quote

Dear Jason, I'm having the same problem. I have a Western Digital My Book Essential Edition and can't find a product key anywhere.
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justaguyfromcali
Bench Warmer


Joined: 28 Nov 2007
Posts: 1

PostPosted: Wed Nov 28, 2007 11:41 pm    Post subject: Reply with quote

Hi.

I recently purchase a WD My Book Essential Edition and am having trouble finding the product key as well. Please advise to where I can find the product key.

Thank you,

~Leo O_o
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Jason
Memeo Team


Joined: 06 Apr 2007
Posts: 1514

PostPosted: Fri Nov 30, 2007 9:54 am    Post subject: Reply with quote

justaguyfromcali,

Please refer to this thread to locate your product key.

http://memeo.com/forum/viewtopic.php?t=2103
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wilzoon
Bench Warmer


Joined: 03 Dec 2007
Posts: 1

PostPosted: Mon Dec 03, 2007 1:56 am    Post subject: Mybook Reply with quote

Hello there, I got WD MyBook Home Edition, and I couldn't find the product key anywhere. I saw that in the "technical support service", there's a small box on the bottom right which has "Software license key goes here" written inside. However, I couldn't spot the key. Any help would be appreciated. Thanks a lot
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justwally
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Joined: 02 Feb 2008
Posts: 3
Location: Seattle, WA, US

PostPosted: Sat Feb 02, 2008 1:26 pm    Post subject: Buffalo LS-L500GL and Memeo Autobackup Reply with quote

Howdy,

I purchased a Buffalo Linstation EZ that came with bundled Memeo Autobackup. At the top of the insert it says "Use the included CD to install your FREE version of Memeo - a $29.95 value!"

There is no product key on the sleeve, in the package, on the package, or anywhere else.

The other problem is that the Memo Autobackup software wants to install dot-net 1.1 (I have dot-net 3.x), then it says it cannot find its files and wants me to insert the ".NET CD." Ok, who has one of those? LOL!

So, the bundled software won't install, and I have no install key. Nothing indicates that this is a trial version, and my correspondence with Buffalo says that it is a full version.

How is this all supposed to work? Is the software bundled with the Buffalo LS-L500GL a demo or full version? How can I get an upgrade that will install on WinXPsp2 with dot-net 3?
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Jason
Memeo Team


Joined: 06 Apr 2007
Posts: 1514

PostPosted: Mon Feb 04, 2008 11:10 am    Post subject: Reply with quote

justwally,

Please contact us at cs@memeo.com for your product key issue. In regards to .NET Framework, you will need to install .NET 1.1 in order to run the program. Versions 3.0 and 1.1 are separate entities and will be able to run together.
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justwally
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Joined: 02 Feb 2008
Posts: 3
Location: Seattle, WA, US

PostPosted: Mon Feb 04, 2008 12:02 pm    Post subject: .NET 1.1 versus .NET 3.0 Reply with quote

Jason wrote:
In regards to .NET Framework, you will need to install .NET 1.1 in order to run the program. Versions 3.0 and 1.1 are separate entities and will be able to run together.


Howdy Jason,

Thanks for the info about 1.1 vs. 3.0 (good to know).
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